Simon Aloyts
Follow @simonaloyts

@ me...


Tyler Blankenship - tylerb@lafitness.com

Paul Schranz - pauls@lafitness.com

Timothy LeBeau - timothyl@lafitness.com

Jeffrey Meekma - jeffreym@lafitness.com

Chinyol Y Yi - chinyoly@lafitness.com

Dear Mr. Blankenship, et al.

On 21 May 2025, I received notification from my credit card provider that my number had been used with an unrecognized merchant and asking if the charges were authentic. They were not. The additional batch of charges were not approved and the initial one that was is now in the €˜disputed€™ status. This, of course, caused a few auto-bills to fail, including LA Fitness the following day.

I updated the information as soon as new became available and all looked good until:

A screenshot of a website

AI-generated content may be incorrect.

I had not authorized the increase and wonder why it posted this amount rather than the regular monthly US$39.99?

Indeed, the following day I received confirmation of the monthly total:

A screenshot of a computer screen

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I have tried to reach you via telephone on at least three occasions over two days and have been unsuccessful. A $5 overbill seems like a silly reason to write all this, but:

1)       I know well that a single case of overbilling unaddressed is just the beginning and I am not in a position to give gifts of any amount to billion dollar corporations. (Or interest-free loans)

 

2)       In addition to the refund of the excess, I had also requested (for months) that my €œhome€ gym be changed to East Loop. I understand that front desk staff, even when they speak and understand English are not in a position to effect change but escalate to someone who can is nothing like too much to ask.

 

3)       From the beginning of my LAF tenure, I had requested a physical scan card because I, for fear of dating myself, am not attached to telephones and would prefer not even to have to carry one in places where heavy objects are routinely dropped and rolled. I very much hope that viral mania, real or imagined is no longer the excuse.

If you need to discuss any of these via voice, please use: https://contact.aloyts.com and list 3 times/dates that you will be available. I will make one work.

Sincerely,

Simon Aloyts

 

 

 

debuggery: